About QGO Medical China: Who We Are and What We Coordinate

QGO Medical China is a medical travel coordination company based in Guangzhou. We are not a hospital and not a physician. We sit between an international visitor and the Chinese healthcare system, and we do the administrative work that is difficult from another country and in another language: arranging the appointment, writing down the scope, coordinating the bilingual communication, and making sure the paperwork exists when you get home.

This page is the plain version of who we are, what we actually do, what we deliberately do not do, what it costs, and who it is for. If you are planning a health check-up, a dental consultation, or a specialist review in China, the next pages are the detailed ones.

QGO provides coordination support only. We do not diagnose, treat, provide emergency care, or guarantee medical outcomes.

Who is QGO Medical China?

QGO Medical China is a medical travel coordination company based in Guangzhou, China. We are not a hospital, not a clinic, and not a physician. We are the layer between an international visitor and the Chinese healthcare system: we arrange the appointments, keep the written scope clear, coordinate the bilingual communication, and make sure the paperwork exists when you get home.

The business started from a recurring problem. Visitors planning a health check-up, a dental consultation, or a specialist review in China could find prices and hospital names easily, but very few of them could find out who actually holds the appointment, what is written down before they travel, who explains the report afterwards, or how the bill is broken down. Coordination was the missing piece, and that is the service we sell.

We work with international visitors who are already planning to come to China for planned, non-emergency care. That means a screening package, a dental consultation, a travel-supported appointment, a records review before a specialist appointment, or a combination of those. We are set up for the planned trip, not for the acute problem.

Our team is small and operational. The QGO Medical Editorial Team writes and reviews the guides on this site, and a QGO Operations Lead reviews each page before it goes live, with a dated review cycle behind it. That is why you will find a last-reviewed date at the bottom of every page here, and why we would rather publish a page late than publish it unchecked.

What does QGO actually coordinate?

Five service lines, all of them administrative or logistical: health check-up coordination, dental consultation coordination, travel support, medical records and second-opinion coordination, and a digital planning guide. What each one includes is written down before you pay, and it is written down separately from anything the hospital charges.

The distinction matters more than the list. In every case, the clinical work — the examination, the consultation, the report, the treatment — is done and billed by the medical institution. What QGO does is the work that has to happen around that clinical work, which is exactly the part that is difficult from another country and in another language.

Coordination also means being explicit about where the line is. If a question can only be answered by the clinician who examined you, we will tell you to ask them, and we will help you arrange the follow-up. We do not answer clinical questions on a hospital’s behalf.

What does QGO not do?

We do not diagnose, treat, prescribe, interpret imaging, laboratory results or pathology, issue medical reports, rank or recommend hospitals, provide emergency care, or promise that any outcome will occur. None of that is modesty — it is the accurate description of what a coordination company is allowed to do.

We do not provide medical advice. A screening package is preventive screening, not a diagnosis. A second opinion is a clinical review performed by a licensed physician. Neither of those is something a coordination company can supply, and we would not want to be the reason you skipped one.

We do not issue or interpret medical reports. Reports and clinical documentation are issued by the treating medical institution. We can coordinate English communication around them and, where the hospital offers it, arrange translation — but we do not write the report, we do not summarise what it means clinically, and we do not tell you what a result means for you.

We do not rank hospitals or guarantee results. We will tell you what a scope includes and what it costs. We will not tell you that one hospital is better than another for your condition, and we will not promise that a screening will be clear, that a treatment will be painless, or that a second opinion will change your decision. If anyone does promise you that, treat it as a reason to stop reading.

We do not provide emergency care. If you need urgent medical attention in China, call 120 or go to the nearest emergency department. Do not wait for a coordination reply, and do not contact us first.

How does the coordination process work?

Five stages, and the important one is the second: the written scope. A verbal estimate is easy to remember generously. A written scope — what is included, what is excluded, what could be added, and what it costs — is not.

1. The enquiry. You tell us what you are planning, roughly when, and what you want answered. If your situation needs urgent medical attention rather than a planned visit, we will say so rather than take the booking.

2. The written scope. Before anything is paid, you get a written description of what the arrangement covers: which services are in, which are out, what could add cost later, and how long the report takes. This is the document you compare against any other quote, and the document that makes the final bill explainable.

3. The deposit and the appointment. Where a deposit applies, you pay it to the provider that holds the account, and we schedule. Deposits are pre-paid balances held by the hospital, not the final price — our separate guide covers how that works in practice, including top-ups and refunds.

4. On the ground. The visit happens at the medical institution. Depending on what you booked, we may handle the coordination around it — pickup, timing, bilingual communication, companion support.

5. The report and what comes next. The report is issued by the institution. We coordinate delivery and English explanation where available, and we keep the itemised bill, the deposit receipts, and the settlement statement together, because your insurer will ask for the financial document and the clinical document side by side.

What does a QGO-coordinated trip cost?

Three separate cost lines, and they are paid to three different parties. The hospital charges the hospital. QGO charges a coordination fee for coordination work. Flights, hotels and local transport are paid to those providers directly. Keeping them separate is deliberate — a single bundled figure cannot be checked line by line.

The current published entry points are these, and they are the hospital-side and service-side numbers rather than a trip total. A trip total also depends on your city, your length of stay, your accommodation, and anything clinically added during the visit.

Which cities can QGO coordinate in?

Mainly the three cities international visitors come to for planned care: Shanghai, Beijing and Guangzhou, with Shenzhen and Hangzhou also covered for screening packages. Which city works for you is usually decided by where the medical centre you are booked with actually operates.

Published price references differ by city, and the same screening package will not cost the same figure in Shanghai as it does in Guangzhou. That is not a pricing strategy — it is local cost structure, and it is the reason we quote a city rather than a headline number for the country.

City choice is also a practical question rather than only a financial one. A second-opinion appointment, a dental consultation and a full screening package have different scheduling realities in different cities, and the medical centre that holds your appointment determines much of the timing. If you have a specific city in mind, say so at the enquiry stage and we will tell you what is realistic there.

Our separate city price reference breaks the screening ranges down for Beijing, Shanghai, Guangzhou and Shenzhen, and explains how to choose. Our hospital navigation guide covers the categories of hospital and what each one is positioned for.

Who is this service for, and who should not use it?

It is for visitors who have already decided to come to China for planned, non-emergency care and want the arrangement to be understandable before they land. It is not for emergencies, and it is not for anyone looking for a diagnosis, a prescription, or a treatment decision from us.

This suits you if you are planning a health check-up, a dental consultation, or a specialist review; you want to know in writing what you are paying for before you travel; you need English communication around the clinical work; or you are bringing records or imaging that need to be translated and reviewed and you want that handled as an administrative task rather than a guessing game.

This does not suit you if you need urgent or emergency care; you want a medical opinion, a diagnosis, or a prescription; you are looking for the cheapest possible price and intend to compare only headline numbers; or you need a hospital ranked for you. We will say so rather than take the booking, and a refusal here is cheaper for you than a bad trip.

Two further honest limits. There is no English-speaking guide physically beside you at the hospital unless you have bought that support — the coordination is around the appointment, not inside the consultation room. And if a result needs clinical interpretation, you will need a licensed physician, which is exactly what the second-opinion arrangement is for.

Frequently asked questions

The six questions that come up first when someone contacts us about what QGO actually is.

Is QGO Medical China a hospital or a clinic?

No. QGO is a medical travel coordination company. We do not own or operate hospitals, we do not employ the clinicians who examine you, and we do not issue medical reports. The medical institution you are booked with is a separate organisation and remains responsible for the clinical work and for the charges for it.

Do you provide diagnosis, treatment, or medical opinions?

No. We do not diagnose, treat, prescribe, or interpret imaging, laboratory results, or pathology. A screening package is preventive screening rather than a diagnosis, and a second opinion is a clinical review performed by a licensed physician. We coordinate both; we do not perform either.

Will I get my medical report in English?

That is decided by the medical institution, not by us. Reports are generally issued in Chinese, and an English version is usually an additional service rather than an automatic part of the record. Raise it before the visit so the hospital can confirm what it can provide and on what timeline — our English medical report support guide covers the same ground in more detail.

Can I book a hospital directly without using QGO?

Yes. Nothing stops you arranging a hospital appointment yourself. What you lose is the written scope, the bilingual coordination around the report, and the single point of contact if something changes during the visit. If you want the coordination, we are here for it; if you do not, we would rather you knew the trade-off than paid for it by accident.

How much does a QGO-coordinated health check-up cost?

The base screening package is US$299 and is the required entry point. Targeted screening add-ons range from US$5 to US$199 and are purchased against that base package. The coordination fee is charged separately from the hospital charges and is documented as its own line. Flights, accommodation and local transport are separate again.

Is there an English-speaking guide at the hospital during my visit?

Not unless that support is part of what you booked. Coordination means handling the arrangements around your appointment — scheduling, records, translation, timing, transport — not providing an interpreter who sits in the consultation with you. The dental consultation deposit does include companion support; other services have to be scoped separately.